Matrix Product Warranty and Support Check Online

Online Warranty Status Check

Enter your Matrix device Serial Number (S/N) below to check the current warranty validity in India.

Matrix Warranty Policy & Terms

Call Soft Corporation is an authorized partner supplying genuine Matrix equipment in India. All products sold by us come with a standard manufacturer-backed warranty, ensuring complete peace of mind.

Warranty Period

Standard 1-year replacement warranty on IP phones, gateways, and PBX systems. Extended warranty plans available.

RMA Support

Hassle-free return merchandise authorization. In case of hardware failure, we manage the replacement process with the manufacturer.

Standard RMA Claim Steps:

Submit your device Serial Number (S/N) to verify active warranty.
Contact our support team at +91 75999-67999 to describe the hardware issue.
If troubleshooting fails, our support desk will assign an RMA case number.
Ship the faulty unit in its original packaging to our service warehouse.
We will verify the hardware defect and process a replacement unit within 3-5 business days.

Warranty Support for Other Brands

We manage and coordinate official manufacturer warranty claims for all major telecom hardware brands:

Grandstream Warranty Check Yealink Warranty Check Fanvil Warranty Check Dasscom Warranty Check Dinstar Warranty Check Synway Warranty Check Dialtronix Warranty Check GoIP Warranty Check Sangoma Warranty Check Digium Warranty Check

Need RMA Help?

Certified Technical Desk

Having issues with your Matrix product? Contact our technical team for instant hardware troubleshooting.

📞 +91 75999-67999 💬 WhatsApp Support

RMA Guidelines

Warranty covers only manufacturer physical defects.
Physical damages, burnt boards, or water logs are void.
Always mention the assigned RMA number on the package box.

Matrix Product Warranty & Support